At Namaino Studio, delivering cinematic excellence and high-impact digital content relies on two fundamental pillars: meticulous production scheduling and mutual respect for operational commitments.
Every filming session—whether on-location or inside the studio—demands extensive logistics, dedicated technical crew (directors, cinematographers, gaffers, sound engineers), and crucially, the exclusive reservation and calibration of cinema equipment (Sony 4K bodies, cine prime lenses, DJI stabilization rigs, multi-point lighting sets, and broadcast audio transmitters).
To prevent scheduling conflicts, ensure transparency, and protect project momentum, the following terms govern our production and shoot sessions:
1. The 48-Hour Notification Rule (Advance Notice Requirement) Should the client need to cancel, reschedule, or postpone a scheduled shoot session due to location readiness, script changes, or internal business priorities, they must provide formal written notice to Namaino Studio's Project Manager at least 48 hours (two full business days) prior to call time. - Notice with 48+ Hours Advance: The session is rescheduled to the next available production slot without any penalties or additional equipment fees.
2. Late Cancellation Policy & Equipment Fees (Under 48 Hours) Because cinema equipment and technical specialists are reserved exclusively for the client's allocated slot—rendering them unavailable for other production runs—late notice directly results in sunk rental, logistics, and crew holding costs. - Consequently, if the client fails to provide at least 48 hours advance notice, the full equipment and gear reservation cost for that shooting day will be charged to the client.
3. Three Flexible Settlement Channels for Equipment Costs To provide financial flexibility and smooth project continuation, the client may choose one of three settlement methods for late-cancelled equipment charges: 1. Direct Cash/Invoice Settlement: Direct settlement and invoice payment for the equipment reservation fees before scheduling the replacement shoot. 2. Deduction from Retainer or Project Budget: Deducting the equivalent equipment cost from the contract's remaining balance, retainer pool, or milestone deposits. 3. Proportional Deliverable Adjustment: Deducting the value of the equipment cost from the project's contracted deliverable volume (for instance, proportionally reducing the number of final edited reels, social videos, or additional revisions corresponding to the incurred cost).
4. Rescheduling & Replacement Session Protocol - Once the equipment settlement channel is agreed upon, the replacement shoot date will be prioritized in the studio's earliest available production opening. - Pre-approved scripts and visual storyboards remain ready to ensure maximum shooting efficiency on the rescheduled day.
5. Namaino Studio Professional Guarantees Cooperation is built on mutual accountability; Namaino Studio commits to: - Crew arrival on location at least 30 minutes prior to scheduled call time. - Complete pre-flight equipment checks, power redundancy, media formatting, and color/sound calibration prior to the first take. - Efficient script pacing and director management to maximize output within scheduled shooting hours.
Clear frameworks empower great creative partnerships. We thank our valued clients for their trust and dedication to professional standards.
